Amazon Takes on Temu, Shein with Dongguan Push
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The global market is experiencing a significant shift, characterized by an overwhelming trend towards low-cost products. This transformation is not merely a fleeting phase; rather, it is a reaction to larger economic pressures, such as the economic downturn in Europe and rampant inflation in the United States. These conditions have compelled consumers to seek high-quality goods at considerably lower prices. Providing a strong backbone to this movement are Chinese e-commerce platforms like Temu and Shein, both of which are challenging the established dominance of giants like Amazon.
Amazon is adapting to this new competitive landscape by launching a new portal called Amazon Haul, which features products priced at $20 or less. This strategic move is part of Amazon's efforts to combat the influence of Temu and Shein, with a specific focus on catering to price-sensitive consumers. The company is utilizing the dynamics of manufacturing hubs in China, particularly the Pearl River Delta, with Dongguan emerging as a pivotal location for its operations.
Leaders in various industries are feeling the pressure. For instance, the head of a gardening products company acknowledged that the gross margin on their products has decreased from approximately 30% last year to under 20% this year. They noted a marked shift in consumer behavior; post-pandemic, individuals are becoming increasingly price-sensitive. Despite developing new products, expected sales figures have not materialized, leading to a less-than-ideal performance against annual targets.
Similarly, a photography accessories company headquartered in Shenzhen experienced a surge in sales during the reopening phase of 2022-2023 due to lifted travel restrictions in the U.S. However, as the year progressed, increased competition and a sluggish global market have significantly impacted their business. The customer feedback indicates a clear preference for better pricing over expedited shipping, leading many to communicate their willingness to wait longer for a lower price tag.
During Amazon's global cross-border summit, Vice President Dai Ruofei remarked on the overarching demand for better pricing amidst these global economic pressures. He stated, “Regardless of which channel they’re using, customers are seeking better prices.” The launch of Amazon Haul is a direct response to this consumer desire, aiming to extend the platform’s service range and attract a broader customer base. The initial offerings on Amazon Haul include categories like clothing, home goods, and essential items, with a prices majority of the products falling below $10.
Traditionally, Amazon has catered to developed economies, offering considerable pricing premiums that appeal to brand-building sellers. Retailers within China have relished the opportunity to reach hundreds of millions of consumers across twenty countries through Amazon, propelling several into billion-dollar enterprises. It is notable that the past year has seen a more than 20% increase in merchandise from Chinese sellers on Amazon, with brand sellers witnessing nearly a 30% growth in sales compared to previous years.

As inflation persists in the U.S. and economic growth falters in Europe, even individuals in developed countries are feeling the impact of the diminished purchasing power of their currencies. The call for affordable everyday goods is becoming louder across these nations, prompting consumers to weigh their options more carefully—while they may be willing to splurge on urgently needed medications, they are willing to delay purchases of non-essential items like kitchenware for a better deal.
In this competitive atmosphere dominated by price-sensitive consumers, Temu and Shein have emerged as formidable players. Temu, a cross-border platform associated with Pinduoduo, and fast-fashion behemoth Shein have rapidly carved out their territory, driving pressure on Amazon within the U.S. market.
Temu's growth in the United States has demonstrated that many Chinese sellers are willing to forgo brand identity for higher shipping volumes. Initially choosing the U.S. as its primary international market, Temu has since expanded to dozens of countries but still derives most of its revenue from American consumers. Their slogan promotes a shopping ethos for the masses, promising affordability that makes consumers feel as if they are shopping like billionaires. This vision hinges on the ongoing supply of affordable, quality products from China—the world’s manufacturing powerhouse.
Similarly, Shein has successfully captured the hearts of American consumers with its fast-fashion model, positioning itself as a go-to e-commerce platform for apparel purchases. Its competitive edge lies in offering lower prices alongside rapid inventory turnover; however, the company's plans for a public listing remain shrouded in secrecy.
Over the past four decades, since China’s economic reforms, numerous businesses have transitioned from mere OEMs to recognized brand manufacturers. Not only in fashion but in various sectors such as electronics and mobile devices, notable brands are emerging. However, amidst this transformation, the vast manufacturing ecosystem in China houses thousands of small to medium-sized factories and traders that possess the capability but often lack brand recognition.
As Vice President Dai Ruofei noted, "Chinese sellers are developing well in high-priced categories like furniture, lawn and garden, and sporting goods—opportunities abound." The development trajectory is distinct; smaller manufacturers may not attain brand status overnight. Some low-priced sellers focus on leveraging their pricing advantages to penetrate the market and gradually evolve into recognized brands.
Dongguan was chosen as a launch point for Amazon Haul due to its robust logistics and strategic location. Amazon selected a subset of sellers, based on criteria that included existing relationships with Amazon, cost and pricing advantages, and the ability to send inventory to Amazon’s operational center in Dongguan, where ongoing process optimization is necessary.
To date, Amazon has local teams in twelve cities across China but has opted against investing in its own logistics infrastructure. The decision to utilize Dongguan as a collaborative base is grounded in its extensive transportation systems. The region's interconnected ecosystem, complemented by nearby metropolises like Shenzhen and Guangzhou, is vital, as numerous sellers and manufacturers already contribute products to Amazon.
Shenzhen exemplifies a stronghold for electronics, with Guangdong’s industrial ecosystem unmatched by other regions in China. Every year in Las Vegas, the Consumer Electronics Show sees the largest contingent of exhibitors from Shenzhen, highlighting its prowess.
Furthermore, various manufacturers recognize the unique capabilities of Shenzhen in areas such as digital products and furniture, while Guangzhou excels in textiles and beauty products. This comprehensive ecosystem allows for quicker response times and more innovative solutions, ensuring competitive pricing.
In terms of competition, Temu and Shein stand as direct challengers to Amazon in the U.S., primarily within the consumer electronics and everyday household goods sectors. Both are rooted in China, with Shein’s headquarters in Panyu, Guangzhou, and Temu employing significant resources in Shenzhen. This dynamic emphasizes an intense battle within the e-commerce realm, particularly amidst ongoing legal disputes concerning infringement between Shein and Temu in U.S. courts.
Amazon’s introduction of Haul intensifies this competitive landscape, especially as it previously adopted low-cost strategies such as reduced commissions in the apparel sector, which has been a hallmark of Shein’s rapid growth. The recent summit also saw Amazon extending supply chain management services to Chinese sellers, encompassing an array of logistics and inventory management solutions designed to streamline operations and replicate the success that Temu has achieved.
Despite this shift towards managed supply chain solutions being embraced by some, others remain apprehensive. For instance, the photography accessories company expressed reservations about full or partial management models, valuing the established systems they have built over years of operating in overseas markets. They consider such managed services more suited to new entrants.
As Amazon Haul takes its initial steps, it is poised for significant internal learning and optimization. Dai Ruofei expressed optimism about the potential for Chinese enterprises to cultivate globally recognized brands, affirming that the array of channels available is a standard component of their growth journey.